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By Casey Grey
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Lately I have been turning away more projects than ever. In fact, I just came from a meeting from which I said "no" to the project and instead referred the individual to 5 people who could help.
It's easy to look at sale as a dollar sign but looking at it as a single transaction is short sighted. We have developed a scorecard for our company for which we rank the person with 5 questions:
If the score does not add up to the score we want, saying "no" in a polite way is the best thing we can do for everybody. Do we still help them? Absolutely! That's why I passed on 5 contacts to the person I met with this morning. It's not about not helping people, it's about staying focused on the mission. And saying NO is a must to stay focused. Comments are closed.
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