A Bad Cup of Coffee

If you're a coffee drinker, there's nothing worse than a bad cup of coffee.

Actually there is one thing worse...

A bad cup of coffee when you're expecting a good one (or great one).

​It comes down to expectations. What expectations did you have for that cup of coffee?

Beyond coffee, what are your expectations for your self? Your day? Your family? Your friends? Your business? Your life?

Perhaps more importantly, what do others expect of you?

If you have a business, what do your clients expect?

Are you delivering on those expectations?

Expectations are important. They need to be managed.

​Disappointment only ever comes from unfulfilled expectations.